Privacy Policy
Last Updated: April 23, 2025
At #TASKIT! Concierge & Lifestyle Management, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information, including sensitive data provided during services or via our website.
1. Information We Collect
We may collect the following types of personal and service-related data:
Full name, phone number, email address, mailing address
Scheduling preferences, service requests, and intake responses
Home access codes, alarm instructions, pet care notes, vendor contacts
Credit card and ACH authorization details
Website interactions, IP address, device/browser information
Data is collected through:
Booking forms, onboarding files, intake questionnaires
Direct communication (email, phone, or text)
Service scheduling tools and secure client profiles
2. How We Use Your Information
Your data helps us:
Deliver and personalize services across all #TASKIT! service pillars
Schedule tasks, assign personnel, and manage preferences
Provide secure home and pet access
Process payments and issue invoices
Coordinate third-party services as requested
Maintain quality, respond to feedback, and enhance client experience
3. How We Share Information
We may share information with:
Independent contractors (Lifestyle Concierge) assigned to fulfill your services
Authorized third-party vendors (cleaners, pet groomers, drivers, etc.)
Payment processors (e.g. Stripe, Square, PayPal)
Cloud-based platforms and scheduling software
Authorities, in emergency or legal situations
We do not sell your personal information. All third-party partners are required to uphold confidentiality and security standards.
4. Data Protection Clause
We implement industry-standard safeguards, including:
Encrypted data storage and access controls
Confidentiality agreements with all contractors and vendors
Secure platforms (HoneyBook, Google Workspace, etc.)
After-Hours Handling:
Only senior team members have data access after business hours (Mon–Fri, 8:30 AM–5:00 PM EST). Urgent requests are logged and responded to through secure channels. Avoid sending sensitive data like SSNs or full banking details outside of secure portals.
In the event of a breach, you will be notified in accordance with Ohio law.
5. Data Retention & Deletion
We retain your data only as long as needed for service delivery or legal purposes. Clients may request deletion by emailing privacy@taskitconcierge.com.
6. Your Rights
You have the right to:
Access or correct your personal information
Request deletion of your data
Withdraw consent to marketing or automated communications
To make a request, email: privacy@taskitconcierge.com
7. Cookies & Tracking
Our website uses cookies for basic functionality and performance monitoring. You may disable cookies in your browser. We do not use cookie data for advertising or resale. Our site does not currently respond to “Do Not Track” signals.
8. Governing Law
This Privacy Policy is governed by the laws of the State of Ohio.
9. Updates to This Policy
This policy may be updated periodically. All updates will be posted here. Continued use of our services after changes constitutes your acceptance.
Effective Date: April 23, 2025
Contact: privacy@taskitconcierge.com
10. Marketing & Media Release
By engaging with #TASKIT! Concierge & Lifestyle Management, clients grant permission for photographs, videos, testimonials, or service-related content to be captured during service sessions and used for marketing, promotional, or educational purposes across digital, print, or social media platforms. Identifiable images or sensitive content (such as addresses, license plates, or client faces) will never be shared without explicit client approval. Clients have the right to opt out of media use by submitting a written request prior to or during the service. #TASKIT! respects all privacy preferences and will promptly honor all such requests.